We introduce some interesting improvements both for the management and insights sections:
- On Facebook it's now possible to target regions, apart from countries and languages
- We now provide a breakdown of your fans by country and by city, so that you can also check the effectivity of your paid media campaigns to reach out to local communities.
- Users can export in excel/csv formats any type of messages archived in our database allowing for full data clipping of any kind
- New insights display TAG statistics associated with the private messages, improving your customer care reporting capability