Social Elephants Support

Set up 5

• Add Social Profiles
• Dashboard overview
• Invite collaborators
• Configure content TAGs
• Set up your Saved Replies

Administration 5

• Account & Billing settings
• Permissions required
• Business Integration using Facebook Login
• Instagram messaging connection
• Recommended browsers

Basic information 4

• Connect your Social Profiles
• Dashboard : performance indicators for your Social Profiles
• Management & Analysis of your Social Profiles
• Invite collaborators and configure their roles

Publisher 3

• Workflow for content approval and scheduling
• Schedule and publish content on Instagram
• Supported file extensions and sizes for media attachments

Content 2

• Overview of Content
• Manage and analyze your posts

Insights 1

• Overview of Insights

People 0

Settings 2

• Social Profile Settings
• Reconnecting your Social Profiles

Basic Information 4

• What is the Competitor Analysis?
• Competitor Analysis vs. Insights of profiles that you manage
• Set up a Competitor Analysis and edit competitors
• Delete social profiles of Competitor Analysis

Analyze the results 1

• Glossary of Competitor Analysis KPIs

Basic information 2

• Why Social Listening?
• Configure a Listening

Analyze the results 3

• Content of a Listening
• Insights of a Listening
• Top contributors and Influencers of a Listening

Basic Information 2

• Creating a report
• Glossary of KPIs

Release notes 14

• 1.8.7 Manage Instagram direct messages from Social Elephants
• 1.8.6 Instagram Direct Publishing is now available on Social Elephants
• 1.8.5 Revamped TAGs configuration, Twitter paid impressions and other improvements
• 1.8.4 Revamped post performance KPIs box, new Completion Rate indicator and improved Twitter metrics
• 1.8.3 Improvement in the measurement of Twitter Impressions and Reach

View all 14

Announcements 5

• Disruption of the Twitter integration
• Reels Insights now available
• New Facebook Messenger Platform Policy
• Changes in the Instagram service
• Changes in the Twitter service