When scheduling or publishing posts from Social Elephants keep in mind that the media attachments must match the following requirements depending on the desired post format:


Photos (max size 5 MB) 

  • jpg

  • png


Instagram Direct Publishing requirements:

  • Aspect ratio: Must be within a 4:5 to 1.91:1 range (otherwise the photo will be auto-cropped)

  • Minimum width: 320 (will be scaled up to the minimum if necessary)

  • Maximum width: 1440 (will be scaled down to the maximum if necessary)



Videos (max size 1 GB ; Max 20 minutes for Facebook, Max 140 seconds for Twitter, Max 1 minute for Instagram)

  • mp4

  • mov

  • wmv

  • avi

  • gif


Instagram Direct Publishing requirements:

  • Aspect ratio: Must be within a 4:5 to 1.9:1 range