Over the past months Twitter has made a number of changes to their API and access tiers, and currently the integration of Twitter with Social Elephants has temporarily stopped working, similarly to what happened to many other apps recently. Keeping Twitter on Social Elephants would mean big additional costs for us and customers, so we are currently unable to offer this service at an affordable price aligned with our current plans. 

We are negotiating with Twitter to get some conditions that make it possible to restore the Twitter integration as soon as possible and we'll update you as soon as we get any positive feedback. 

We understand that this news may be disappointing. Meanwhile, we introduced some changes in our platform so that this disruption can have the minimum impact for you:

  • The Twitter accounts available on your dashboard won't impact your pricing, they won't consume quotas so that you'll have the chance to add more social profiles at no extra costs. This applies both to "Manage & Analyze" and "Competitor Analysis".

  • We'll keep your Twitter installations for free, so that you can access historic data and extract reports with all the information available until June 2023.


If you have any further questions or concerns, please do not hesitate to contact our support team for further assistance.