Social Elephants Support
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Knowledge base
Getting Started
Set up
5
Add Social Profiles
Dashboard overview
Invite collaborators
Configure content TAGs
Set up your Saved Replies
Administration
5
Account & Billing settings
Permissions required
Business Integration using Facebook Login
Instagram messaging connection
Recommended browsers
Manage & Analyze
Basic information
4
Connect your Social Profiles
Dashboard : performance indicators for your Social Profiles
Management & Analysis of your Social Profiles
Invite collaborators and configure their roles
Publisher
3
Workflow for content approval and scheduling
Schedule and publish content on Instagram
Supported file extensions and sizes for media attachments
Content
2
Overview of Content
Manage and analyze your posts
Insights
1
Overview of Insights
People
0
Settings
2
Social Profile Settings
Reconnecting your Social Profiles
Competitor Analysis
Basic Information
4
What is the Competitor Analysis?
Competitor Analysis vs. Insights of profiles that you manage
Set up a Competitor Analysis and edit competitors
Delete social profiles of Competitor Analysis
Analyze the results
1
Glossary of Competitor Analysis KPIs
Listening
Basic information
2
Why Social Listening?
Configure a Listening
Analyze the results
3
Content of a Listening
Insights of a Listening
Top contributors and Influencers of a Listening
Reports
Basic Information
2
Creating a report
Glossary of KPIs
Product Updates
Release notes
14
1.8.7 Manage Instagram direct messages from Social Elephants
1.8.6 Instagram Direct Publishing is now available on Social Elephants
1.8.5 Revamped TAGs configuration, Twitter paid impressions and other improvements
1.8.4 Revamped post performance KPIs box, new Completion Rate indicator and improved Twitter metrics
1.8.3 Improvement in the measurement of Twitter Impressions and Reach
View all 14
Announcements
5
Disruption of the Twitter integration
Reels Insights now available
New Facebook Messenger Platform Policy
Changes in the Instagram service
Changes in the Twitter service
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